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How do I check the status of my order?
How do I contact ClickorTreat.com?
Check out our Contact Us page, you should find what you are looking for there.
How do I determine the correct size for me?
A sizing chart is available on almost every product page. If in doubt, it's usually best to order the larger size. Keep in mind that bodysuit costumes often used for superheroes are meant to be tight fitting.
Can I have a ClickorTreat.com catalog sent to me?
The simple answer is that we don't offer a printed catalog. Unlike stores that sell from catalogs, ClickorTreat.com is constantly adding to and updating inventory online. This means you get instant access to the latest products.
What forms of payment can I use to purchase?
We accept MasterCard, Visa, American Express and Discover credit cards. We also accept PayPal.
Is it safe to use my credit card to buy online at ClickorTreat?
Buying at ClickorTreat.com is absolutely secure! The order form you fill out with your personal information and credit card number is secured using a technology that scrambles the information before it is sent to our bank, and only they can descramble it. This is a proven technology known as SSL. Even our employees cannot gain access to your credit card information.
I'm not comfortable buying online. Can I buy a different way?
Does ClickorTreat.com match competitor's prices?
We constantly monitor our prices to ensure we always meet or beat the competition. If within 10 days of your purchase you find an identical item advertised for less, we will promptly refund you the difference; Click here for details.
Is it possible to receive volume discounts?
We do offer volume discounts. If you need to purchase in volume, call us with your order and you could receive up to 30% off. Discounts are based on size of order
Can I use my reseller Certificate for tax exemption?
Certainly, we will need a copy of your reseller certificate faxed to (718) 267-7029. Then call us with your order so we can remove all sales tax: (800) 330-6422
If I place my order today, when will I receive it?
Most orders are shipped on the same business day. Depending on your location, packages take 1 to 5 business days for delivery in the contiguous United States.
Does ClickorTreat.com ship internationally?
We ship to The US, Canada and to US Military Addresses (US & Abroad).
How do I send back the item(s) I want to return?
Can I exchange the item(s) I ordered?
If you’re not happy, we’re not happy! That is why everything we sell is fully exchangeable within 30 days of purchase. All items must be in perfect unused condition, with all components, complete with original packaging. Click here for instructions.
How do I remove my name from your mailing list?
Visit our unsubscribe page, enter your email address and select the "I do not wish to receive any e-mails" option.
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